我是你们摩拜单车的使用客户2019.4.5日上午11时发生安全问题导致骑行中摔伤；北京医暂时诊断造成严重左足骨折。希望负责人能够尽快解决该严重事件问题。涉及协商赔偿，要求择日约定面谈。2019.4.5 A safety problem occurred at 11:00 on the 5th, resulting in a fall during riding; a serious fracture of the left foot was provisionally diagnosed by the Beijing Hospital. It is hoped that the relev